Support

Find the answers you need.

Popular Support Topics

For any inquiries or support, please reach out to us at info4wafrel@gmail.com

01

Account Management

Learn how to create, manage, or delete your Wafrel account.

02

Customer Features & Packages

Explore how to use product comparisons, discounts, and more.

03

Subscription Plans & Billing

Understand your billing cycle, change plans, or cancel subscriptions.

04

Vendor Features & Tools

Get started with vendor networking and social media tools.

Frequently Asked Questions

  1. Vendor Aggregation:
    • Vendors showcase products from top e-commerce platforms, consolidating their listings to boost visibility and sales​.
  2. Managed Ad Campaigns:
    • Wafrel handles vendors’ ad campaigns, optimizing performance and ensuring better returns on investment​​.
  3. Subscription Plans:
    • Wafrel offers tiered plans with benefits like product comparison, exclusive discounts, and customizable website displays​.
  4. Key Features:
    • Vendor Networking: Facilitates collaboration and growth through events and campaigns​.
    • Ad Management: Provides expertise to optimize vendors’ advertising efforts and drive results​​.
  5. Customer Benefits:
    • Users can compare products, find deals, and explore listings from multiple platforms for easy decision-making​.
  6. Revenue Model:
    • Wafrel follows a fixed-rate pricing model, giving vendors cost predictability without commissions​.
  1. Vendors:
    • Local Vendors:
      • Businesses showcasing products across diverse categories:
        • Electronics
        • Home & Garden
        • Clothing & Accessories
        • Health & Wellness Products
        • Sports & Outdoors
        • Pets
        • Toys & Games
        • Office Supplies
        • Books & Media
        • Home Improvement
        • Arts, Crafts & Hobbies
        • Music & Entertainment
    • Service Providers:
      • Healthcare & Wellness Providers
      • Local Service Providers
      • Home & Outdoor Services
      • Event Planning & Coordination
      • Tutoring & Education
    • Small and Medium Enterprises (SMEs):
      • Businesses leveraging Wafrel’s networking tools and managed ad campaigns for growth​​.
  2. Customers:
    • General Shoppers:
      • Individuals looking to explore products, compare options, and enjoy exclusive deals from top vendors​.
    • Time Savers:
      • Busy customers who want quick access to reliable vendors and services, simplifying their shopping and service selection process.
    • Business Owners:
      • Entrepreneurs seeking tools, service providers, or consultants to support their operations.
    • Deal Seekers:
      • Budget-conscious customers exploring discounts and offers across a variety of products and services.
    • Investors:
      • Individuals exploring opportunities to connect with promising vendors or invest in small businesses and startups featured on the platform.
  1. Log In to Your Wafrel Vendor Account:
    • Go to the Wafrel website and log in using your vendor credentials.
  2. Access the Integration Section:
    • Navigate to the Vendor Dashboard, and click on Store Integration or Settings.
  3. Upload Your Storefront Link:
    • Enter the URL of your store from any platform (e.g., Shopify, Amazon, Etsy, or others).
    • Wafrel will fetch product information for your review.
  4. Review Your Products:
    • Ensure your product listings appear correctly.
    • Make any necessary adjustments to images, descriptions, or pricing.
  5. Promote Your Wafrel Presence:
    • Begin promoting your store on Wafrel through marketing campaigns, events, and Wafrel’s ad management services.
  6. Manage and Monitor Listings:
    • Use the Vendor Dashboard to track product performance, update listings, and participate in networking opportunities.

  7. If You Need Assistance: Visit the Support Page on Wafrel and submit a form for help.
Wafrel does not handle the sale or processing of any products directly. Instead, Wafrel acts as an aggregator to promote your store and drive traffic to your external storefronts (e.g., Shopify, Amazon, Etsy).

How It Works:

  1. Customers Discover Your Products on Wafrel:
    • Your products are listed on Wafrel, where customers can browse and explore offerings.
  2. Redirect to Your Storefront:
    • When customers click on a product, they are redirected to your external storefront (e.g., Shopify, Amazon, or Etsy) to complete the purchase.
  3. Order Management:
    • All order processing, payments, and shipping are managed through your own e-commerce platform, not Wafrel.
  4. Promote Your Listings:
    • Use Wafrel’s tools, including managed ad campaigns, to drive more traffic and sales through your external stores.
If you experience any technical issues on Wafrel, follow these steps:

  1. Try Basic Troubleshooting:
    • Refresh the page or try logging out and back in.
    • Clear your browser’s cache and cookies.
    • Switch to a different browser or device to see if the issue persists.
  2. Fill Out the Support Form:
    • If the problem continues, visit the Support Page on Wafrel.
    • Fill out the support form with details about the issue (e.g., your account email, a brief description of the problem, and any error messages).
    • Submit the form, and the Wafrel support team will get back to you with further assistance.

Taking these steps ensures a smooth resolution of any technical problems you may encounter.
Wafrel values your feedback and ideas! Here’s how you can share your thoughts:

  1. Submit the Support Form:
    • Visit the Support Page on Wafrel’s website.
    • Fill out the form with your feedback or feature suggestion, providing as much detail as possible.
  2. Engage on Social Media:
    • Share your thoughts on Instagram or Threads using the hashtag #joinWafrel.
    • Tag Wafrel in your posts to join the conversation and connect with the community.

Your feedback is essential in helping us improve and introduce new features. We appreciate your input!

Have Questions?

If you have any questions, feel free to reach out using the form below, and we’ll get back to you as soon as possible!

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